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Support & Resources
Support & Resources

InterExchange Resources

These resources cover a wide range of topics, including the commitments that we at InterExchange make to our customers. These topics span compliance, to health and safety, and human trafficking.

Health & Safety

If you require immediate assistance from the police, fire department or ambulance, dial 911. Only use this number in a true emergency.

Please contact us if you need any further assistance or advice.

Health & Safety Active Alerts

Weather Alert – Hurricane Beryl

Please be advised that Hurricane Beryl has made landfall in Texas. DAMAGING WINDS AND FLOODING RAINFALL CONTINUE ACROSS PORTIONS OF SOUTHEAST TEXAS INCLUDING THE HOUSTON AREA. Please follow local guidance and practice safety. Find more information at https://www.noaa.gov/beryl

Read more.

What to Do in a Mass Shooting Event

Unfortunately, gun violence is not uncommon in the United States. It’s important to take precautions and know what to do if you find yourself in an active shooter situation. The U.S. Department of Homeland Security has compiled resources about surviving attacks in crowded and public spaces, along with preparedness advice for other emergencies. We recommend reviewing this information so that you know what to do if you find yourself in a dangerous situation.

We are available and would like to know if anything has negatively affected your health, safety, or wellness. Please feel free to reach out to us at any time.

Participant Safety: Know the Signs of Trafficking

InterExchange is a proud supporter of The U.S. Department of Homeland Security’s Blue Campaign and the global fight to end human trafficking. Everyone has a role to play in combating human trafficking and you can help by recognizing potential indicators and reporting suspected cases of human trafficking.

Be aware of the definitions and warning signs of human trafficking. Watch these awareness videos from the Blue Campaign to better understand the signs and indicators of human trafficking.

Human Trafficking Is

The act of

  • Recruiting
  • Harboring
  • Transporting
  • Providing
  • Obtaining

… a person for labor, services, or commercial sex acts

by Means of

  • Force
  • Fraud
  • Coercion

for the Purpose of

  • Exploitation
  • Involuntary servitude
  • Peonage
  • Debt bondage
  • Slavery

OR any conventional sex act involving a minor

Warning Signs of Human Trafficking:

Personal Documents

The person does not have access to their travel documents or identification papers (which restricts the individual’s freedom of movement and opportunity)

  • The person’s wages are being withheld
  • The person is being paid a wage that is less than what was promised

The person is threatened by an employer with deportation or arrest 


The person is coached on what to say to law enforcement or other officials (including the U.S. Department of State or their J-1 Visa sponsor)

Working & Living Conditions
  • The person is doing a different job than expected
  • The person is deprived of satisfactory living conditions

For more information and resources to help prevent human trafficking, please visit:

Regulatory Compliance

Our primary focus is participant safety. We are committed to best practices, continual innovation, and a standard of excellence in all that we do. We vigorously adhere to all U.S. Department of State regulations governing the programs we run. We view these regulations as the baseline upon which we build safe and secure programs.

We ensure that our participants and their hosts follow all regulations set forth by the Department of State and maintain contact with us throughout their selected programs. The below resources provide valuable information about the U.S. Department of State regulations for our exchange programs.

Our participants come first. Their health, safety, and welfare is our primary concern.

As a nonprofit organization, our participants and hosts can be confident that our resources are invested in our programs and operations, and that we strive every day to create safe, affordable, and life-changing cultural exchange experiences. 

Fulbright-Hays Act

At InterExchange, we encourage all our participants and professional colleagues to learn about The Fulbright-Hays Act of 1961, also known as the Mutual Educational and Cultural Exchange Act of 1961. This important act enables the Government of the United States to:

  • Increase mutual understanding between the people of the United States and the people of other countries by means of educational and cultural exchange;
  • Strengthen the ties which unite us with other nations by demonstrating the educational and cultural interests, developments, and achievements of the people of the United States and other nations, and the contributions being made toward a peaceful and more fruitful life for people throughout the world;
  • Promote international cooperation for educational and cultural advancement; and thus assist in the development of friendly, sympathetic, and peaceful relations between the United States and other countries of the world.

Our J-1 Visa participants and their hosts must follow all regulations set forth by the U.S. Department of State and maintain contact with InterExchange throughout their selected programs.

We encourage international visitors to take advantage of the cultural opportunities offered by their U.S. host communities, and we encourage you to promote cultural learning by introducing participants to uniquely American values, customs, history, and activities while learning about the countries and cultures of visiting participants.

Strengthening these relationships makes achieving the goals of mutual cultural exchange possible and allows us to build a global community—one person at a time.

Visit the Bureau of Educational and Cultural Affairs to learn more.