Earthquake and Tsunami in Japan

2 minutes

InterExchange is deeply saddened by the earthquake and tsunami in Japan.

If you are a Japanese participant on our Career Training USA program please be sure to contact your family in Japan to ensure that they are safe as soon as possible. If you have any concerns or questions, do not hesitate to contact us at or 1-888-621-1202.

If you are an InterExchange participant located on the West Coast of the United States or Hawaii or are currently traveling in that area, please remain alert and follow safety procedures. There is a tsunami warning in effect for Hawaii and the coastal areas of California up to Oregon. A tsunami warning means that all coastal residents in the warning area who are near the beach or in low-lying regions should move immediately inland to higher ground. Please check the local weather reports and obey all local authorities regarding evacuation, safety and relocations. YOUR SAFETY IS A PRIORITY.

If you have any questions, please do not hesitate to contact us. Our toll-free phone number is 1-888-621-1202 or you can email

We understand that flight delays due to the earthquake in Japan may be preventing some of you from departing the U.S. on time. Please note that once you reach your program end date, you may only legally remain in the U.S. for up to 30 days past your end date, known as a grace period.

Here is what you can do if your flight has been delayed and you can't exit the USA before your grace period ends:

  • Keep a copy of your original flight ticket or itinerary so that any cancelations or delays can be verified by the United States Citizenship and Immigration Services (USCIS) when you are able to exit the U.S. It is important that you do so as this will help you to avoid problems in the future if you ever wish to return to the U.S.
  • Call the USCIS at 1-800-375-5283 to inform them that you intend to leave as soon as possible and then follow any instructions they provide.
Matthew Graves Matthew Graves

A fan of independent cinema and proponent of the Oxford comma, Matthew began his career at a Miami-based tech startup before returning to West Virginia University to pursue his M.A. in World Languages. He has worked at InterExchange since 2006 and currently serves as a Brand Marketing Manager.

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