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Camp Contact

After a participant receives a placement offer, he or she will understandably have many questions. The best answers will come directly from the camp. We encourage the participant to begin contact by sending a personal thank-you email or letter to the camp director. The participant is responsible for finding out specific details regarding camp duties, housing, rules, and other aspects of camp life.

The participant should also check the camp’s website, or contact the camp via phone or email. However, once a participant accepts the placement offer, most camps will send the participant information regarding the camp setting, policies, and other details.

Participants should not worry if they do not receive an immediate response to their inquiries. The spring season is a very hectic time for camps as they prepare for the upcoming summer. Participants should continue trying to obtain information using the various methods mentioned above, but should allow camp directors at least a few days to respond.

The sooner we have the information about visa interview outcomes, the better! You can add embassy appointment dates as well as final visa status within app.interexchange.org. If a participant is denied their visa, please let us know immediately. If you are booking flights for your participants we strongly advise you wait until the visa has been granted. At the beginning of May, all of the participant’s visa and/or embassy status should be entered into app.interexchange.org. This information is shared with the camp. They will want to know when their staff go in for their visa and what the outcome of the interview was. Please keep this information as up to date as possible.

Logistically, flights prove to be one of the most difficult elements of the program. Be organized and track all flight-related issues. If there is any reason a participant cannot make a flight date, you must let us know in advance in order to notify the camp and make necessary adjustments. Please do not wait until the last minute to tell us a participant cannot make a flight. Please remind participants to arrive at the airport early to avoid missing or being bumped from a flight.

Please update participant flight information within app.interexchange.org. Participants should also be instructed to add their flight information to their online account. Similar to a participant’s visa information, it is important to enter the participant’s flight info so the camp director can plan accordingly. Please remember to include the correct airport code, flight number, and arrival time. Do not wait until the last minute to collect flight information. You are responsible for making sure your participants fly out on the dates they are scheduled.

All participants are responsible for the cost of transportation within the United States.