Resources
These resources should help answer any questions you have about your program. Send us an email for any more.
Frequently Asked Questions
This process involves a lot of steps! Consider this your handy map before embarking on your journey. We recommend to read this info to understand the program thoroughly! We’re here to help if you need additional support.
General
What’s the difference between InterExchange, SWAP, and International Experience Canada (IEC)?
International Experience Canada (IEC)
Participating in this program means you will be a participant on the International Experience Canada (IEC) – Travel and Work program. IEC is the government body that oversees work exchange programs to and from Canada. Citizens from some countries are actually able to apply for this program through IEC directly. However, IEC requires that U.S. citizens work with a private organization they recognize, a “Recognized Organization” (R.O.).
SWAP Working Holidays
SWAP is an organization recognized by IEC (R.O.) making it possible for U.S. citizens to participate. SWAP is a cultural exchange organization based in Vancouver and Toronto offering programs for international participants in Canada, as well as for Canadians traveling abroad. Once you’re in Canada, they will be your main point of support. Please note, although we are partner in administration of our program, the information on SWAP’s website pertains to their international/non-U.S. audience. Any mention of program availability on SWAP’s website does not affect or apply to InterExchange’s program (we keep our own website updated with information about the program for U.S. citizens).
InterExchange
InterExchange is a nonprofit 501(c)(3) cultural exchange organization offering experiences in the U.S. for citizens of countries worldwide, and programs abroad for U.S. citizens. InterExchange collaborates with SWAP from the U.S. We partner with them to support you, a U.S. citizen, during the application process and provide pre-departure information. We are available to demystify the sometimes confusing IEC application.
What do I need to know about working with attorneys/immigration specialists?
For travelers: You are not required to work with an immigration specialist. As this is a cultural exchange program, it is not required that you are represented by an attorney or immigration specialist. Our intention is for applicants to be able to apply on their own in a straightforward manner. We strongly encourage that the traveler completes the application process themselves.
For attorney / immigration specialists: Individuals are meant to be able to complete the process on their own, as this is a cultural exchange program with a fairly straightforward (mostly online) application process. It is our strong preference that the applicant completes the process themselves.
Travel process
Who can apply for the program? Are there any restrictions?
U.S. citizens ages 18-35 are eligible to apply for the InterExchange program. (Other nationalities can see the the Government website).
U.S. citizens are allowed to participate in up to two IEC programs. These include the Working Holiday and Young Professional (YP) program (no longer available). If you’ve already participated in your first IEC program, keep in mind that we have very limited spots for second-year participants on the Working Holiday and these sell out early.
I want to travel to Canada ASAP. How should I proceed?
When the program is open, the first step is applying with InterExchange. Upon program acceptance, we will contact you with guidelines for completing the government (IEC) application. After applying to IEC, decision by a Government evaluator can take up to 6-8 weeks (but sometimes it’s faster!).
Please note that we cannot guarantee exact individual work permit application or Government processing timelines, we provide estimates based on past year applications and the Government-provided timelines that are subject to change. Applicants are encouraged to have flexibility in their personal timelines, especially when trying to travel to Canada early in the calendar year.
Are there any special documents I should prepare in advance?
Most applicants do not need to prepare anything special in advance except have an up to date resume.
Those who have lived abroad for 6+ months since the age of 18 may be asked for a background check from that country.
Those who have indicated they would like to work in childcare, education, or healthcare may be asked to undergo an Immigration Medical Exam with a panel physician. People with recent travel to health-risk countries may also be requested.
Individuals may also be asked for a detailed travel history. Individuals with past travel to Canada should list their trips. This can be prepared by making your own personal document (notes app note, Google doc, etc) containing the trip dates, location, and 1-2 word description of type of travel (typically “visit” or “tourism”). If you have many past trips, try your best to list them all. Typically people are not refused based on inadvertently missing a trip.
In rare cases, it is possible that some individuals will be requested documents for other reasons. Those listed above are the most common situations but the Government can ask for more details and applicants should comply. In general, U.S. citizens are not required to provide biometrics.
How do I get approved?
Upon acceptance to InterExchange’s program, we’ll send you guidelines to complete the government application. In short, you’ll create a profile on the government website, they will extend an “Invitation to Apply,” and then you can proceed with their application forms online. The vast majority of applicants are approved by IRCC because you are screened for eligibility before you apply.
Can I be denied by the Government?
Denials and refusals by the Government are always possible, but they are rare. Based on supporting past participants over the years, we find that U.S. citizens who meet the basic eligibility requirements are routinely approved for the IEC Work Permit. As a Cultural Exchange program, the IEC program is meant to be open to as many youth as possible. Application refusals are extremely rare for those who meet these requirements and apply through the proper channels. Refusals, while extremely rare, can occur for applicants who have criminal records, for those who willfully omit information on their Government application, or for those who miss important deadlines. Please communicate with us up front about anything you have questions about, and stay in communication during your application process.
It is each individual applicant’s responsibility to complete the government application on their own and submit before deadlines. InterExchange provides informational and step-by-step guidelines and an application review session before you submit. Applicants who follow our guidelines closely are routinely approved but we can never guarantee Government processing time or approvals.
Can I apply from within Canada, or travel to Canada as a visitor while I’m waiting to be approved?
You can apply from within Canada or from any other country. You can travel while an application is in progress and after approval. If you have a different type of visa or permit type and are currently in Canada, in general you can apply for this program. However, we do not advise on any other visa or work permit type.
You cannot move to Canada or work in Canada without a valid work permit.
Can I leave Canada and re-enter?
Yes. You can leave the country and come back during your work permit validity period. You must carry your work permit document with you during travel and show the work permit upon entry to Canada.
Do I have to stay in Canada for 12 months?
No. You can stay as long as 12 months, but there’s no minimum stay.
Can I extend my visa?
You may only participate for a maximum of 12 months. However, as of March 2019 U.S. citizens may apply to participate on the program a second time. This is not an extension. IEC Work Permits cannot be extended or renewed. If you apply a second time, you must leave Canada and return in order to obtain your second work permit. We may have limited space available for second-year participants.
How does the IEC visa pool work?
Each year, the RO receives an allotment of visa spots in the IEC visa pool. The RO program process involves nominating enrolled RO program participants, who gain an Invitation to Apply from the Government. The number of visa spots issued is up to the government. Allotment and program rules are subject to change from year to year. You can see more on the IEC website.
This is my second year going to Canada with a WHV. Anything I should know?
For second-year applicants, the overall application process and being subject to standard program fees remain essentially unchanged. However, please note the following:
Participant Limits: IEC regulations may restrict or cap the total number of second-year candidates approved each season (we will have that information ahead of time and communicate it if any such cap occurs).
Mandatory Disclosure: You must notify InterExchange of your prior participation in our or any other IEC program when submitting your application with us.
Standard Evaluation: Past or current presence in Canada, as well as ongoing travel or living arrangements, does not provide expedited processing or preferential consideration. All decisions rest solely with Immigration, Refugees and Citizenship Canada (IRCC) under standard review criteria.
How do I get into Canada once my permit is approved?
Going to another country is analogous to getting on a flight. Even though you’ve bought the ticket, you ultimately still need to go through airport security to get on the plane. As with airport security, with border security some guards and some days are more strict, busy, etc, so it can feel nervewracking in the proces. But, the vast majority of people get on the plane just fine!
Going to a border with your work permit pre-approval Port of Entry Letter of Introduction (POE/LOI) is similar, in that the vast majority of people make it through if you have your documents ready and in order. You should be prepared to answer all of the border agent questions truthfully and to the best of your ability. Most travelers will have no problem getting in as long as you comply with border rules. Once you’re in our program, we provide detailed guides for the border.
Jobs
What types of jobs are available?
How does the optional job placement service work?
What’s the difference between InterExchange, SWAP, and International Experience Canada (IEC)?
International Experience Canada (IEC)
For official purposes you will be a participant on the International Experience Canada (IEC) – Travel and Work program. IEC is the government body that oversees work exchange programs to and from Canada. Citizens from some countries are actually able to apply for this program through IEC directly. However, IEC requires that U.S. citizens work with a private organization they recognize, a “Recognized Organization” (R.O.).
SWAP Working Holidays
SWAP is an organization recognized by IEC (R.O.) making it possible for U.S. citizens to participate. SWAP is a cultural exchange organization based in Vancouver and Toronto offering programs in Canada, as well as for Canadians traveling abroad. Once you’re in Canada, they will be your main point of support.
InterExchange
InterExchange is a nonprofit 501(c)(3) cultural exchange organization offering experiences in the U.S. for citizens of countries worldwide, and programs abroad for U.S. citizens. InterExchange collaborates with SWAP from the U.S. We support you, a U.S. citizen, during the application process and provide pre-departure information. We are available to demystify the sometimes confusing IEC application.
Do I need to have a job before I travel?
Where can I work?
How long will it take me to find a job?
Can I get a job before I get to Canada?
How much will I earn in Canada?
Can I work for the same employer the entire time of my stay?
Fees
What does the program fee cover?
Your program fee covers the services provided by both InterExchange and SWAP Working Holidays. The program fee does not guarantee a work permit or entry to Canada.
While in Canada, SWAP is available to provide guidance with finding jobs, housing, and logistics including obtaining your Social Insurance Number (SIN), getting around, and finding activities in your area. They have a jobs database for members, friendly staff available to speak with you about your work and travel goals, and support centers with orientation sessions every week in Toronto and Vancouver.
InterExchange provides information with respect to the work permit application process and your preparations for traveling. InterExchange does not process your applications or represent individuals. We do not intervene in individual application processes or communicate with the Government on your behalf.
What’s the difference between InterExchange, SWAP, and International Experience Canada (IEC)?
International Experience Canada (IEC)
For official purposes you will be a participant on the International Experience Canada (IEC) – Travel and Work
program. IEC is the government body that oversees work exchange programs to and from Canada. Citizens from some
countries are actually able to apply for this program through IEC directly. However, IEC requires that U.S. citizens
work with a private organization they recognize, a “Recognized Organization” (R.O.).
SWAP Working Holidays
SWAP is an organization recognized by IEC (R.O.) making it possible for U.S. citizens to participate. SWAP is a
cultural exchange organization based in Vancouver and Toronto offering programs in Canada, as well as for Canadians
traveling abroad. Once you’re in Canada, they will be your main point of support.
InterExchange
InterExchange is a nonprofit 501(c)(3) cultural exchange organization offering experiences in the U.S. for citizens
of countries worldwide, and programs abroad for U.S. citizens. InterExchange collaborates with SWAP from the U.S. We
support you, a U.S. citizen, during the application process and provide pre-departure information. We are available
to demystify the sometimes confusing IEC application.
Is there a payment plan available?
In general, we strongly prefer one-time full payment. Ask your InterExchange contact once you are accepted to the program about more details if you need to pay in limited installments. InterExchange cannot process your application or proceed with your nomination until we receive your full program fee balance payment.
What are other costs of traveling to Canada that are not included in the program fee?
- Canada visa fees paid directly on the government website (2026 price is C$285)
- Travel Medical Insurance (verified by a border officer upon work permit activation)
- Travel costs
- Other personal, travel, or other costs
Border Crossing (U.S. Citizens)
How do I activate my permit?
To activate your work permit, you’ll need to enter Canada at a border Port of Entry (land or airport). If you’re already in Canada, you’ll need to leave and re-enter (note that you can spend time in Canada as a visitor before activating your work permit).
When you approach the Canada Border Services Agency officer, all you need to say is: “I want to activate a work permit for the International Experience Canada program.” For those activating a second permit, avoid saying “renew” or “extend” since these are one-time permits with a time restriction. Border processing typically takes 5-15 minutes.
Alternative option: If you’re already in Canada and want to maintain legal status between permits without leaving the country, you can apply for a visitor record through Immigration, Refugees and Citizenship Canada. This costs $100, provides implied visitor status while you wait for a decision, and processing times vary.
If you’re not sure what route is best, your InterExchange coordinator can help you decide.
How do I choose my border crossing?
All border points operate 24/7, so you have flexibility in timing your crossing. Check current wait times at cbsa-asfc.gc.ca before you go.
Avoid the crowds: The three Niagara area crossings (Peace Bridge/Buffalo-Fort Erie, Lewiston-Queenston, and Rainbow Bridge/Niagara Falls) are extremely busy especially during peak times due to high traffic volume and tourist congestion. We recommend avoiding these points altogether.
Consider less busy crossing points if you have options. Smaller border crossings often mean shorter waits and more time for officers to process your permit without feeling rushed.
What are the required documents?
Below is the required list of documents you must bring in order to activate the IEC work permit. In addition to printed documents, keep backup copies of your documents on your phone. You’ll also need your phone for banking app access, so make sure it’s charged. Bring a portable charger—you’ll be glad you did!
- Your passport (Make sure it’s valid for at least a year.)
- Letter of Introduction (LOI) *Sometimes called a Port of Entry letter, but LOI is the official term
- Proof of travel medical insurance (print your declaration of insurance or policy coverage details)
- Proof of personal support funds ($2,500 CAD equivalent—a banking app screenshot or recent bank statement works)
- Any supporting documents from your application may also be handy to have – just in case!
It’s also important to know your Canadian employer’s contact information if you have a job lined up already, or accommodation address—officers may ask routine questions about your plans.
How do I time my border crossing?
Your timeline depends on your permits, job requirements, and personal circumstances. Contact your InterExchange coordinator to discuss timing strategies that make sense for your situation.
Some second-year participants time their permit activation with an extended visit home to the U.S. Others make a quick border trip with a brief exit and immediate re-entry. We recommend considering a 24-hour stay in the U.S. to avoid any potential flagpoling complications.
What is flagpoling, and how does that affect me as a U.S. citizen?
Flagpoling means leaving Canada briefly to re-enter and activate your work permit—essentially a “u-turn” at the border. As of December 23, 2024, Canada stopped allowing flagpoling for most work and study permits to reduce border congestion.
If you are a U.S. citizen, you can still activate your work permit at the border through flagpoling. The Government of Canada specifically exempts U.S. citizens and lawful permanent residents from the flagpoling restrictions for work and study permits. Print or save this official announcement to show at the border if needed.
Our recommendation: The best practice is to stay in the U.S. for 24 hours or longer to clearly demonstrate you’re returning to Canada, not just flagpoling. This helps avoid any confusion at the border. It’s important to keep in mind that if you’re traveling with non-U.S. citizen friends or partners, they are subject to the flagpoling restrictions and will need to apply through Immigration, Refugees and Citizenship Canada instead.
What if there are errors on my permit?
IMPORTANT: A critical step is checking your permit immediately before leaving the border crossing checkpoint. Verify the expiry date is one year from your entry date — not your Letter of Introduction approval date. That’s a common mistake that is made.
Address any errors on the spot before leaving the border area. Fixing it there is easy, while trying to make a change later can be a long, complicated process and affect your ability to work for a full year.
If you do notice errors afterwards, contact SWAP immediately. Corrections processes to a work permit may take several weeks, and it’s best to do this as soon as possible.
What can I bring into Canada?
When you are crossing to activate your permit, you might have a lot of belongings – you can save time by documenting what you’re bringing (see information here!). Pets are generally welcome too with a rabies vaccine and if they meet humane transport standards.
When entering as a visitor, you’ll want to limit how much you bring as that may be construed by Border Services as attempting to move to Canada permanently or stay beyond the allowed visitor period. You may want to be aware of limits on other goods, such as on tobacco and vape products.
How do I activate my SIN after crossing?
Upon initial entry into Canada, you’ll want to visit a Service Canada office to get a Social Insurance Number (SIN). If you activate a second permit, you’ll want to update your SIN with your new permit expiration date. Your SIN number stays the same. Find your nearest Service Canada office.
Who can I contact for support?
Even though you cross the border on your own, you’re backed by a broad network of resources and connections. Here are your three key sources of support:
- During application and border entry process: Your InterExchange coordinator.
- During time in Canada after entering: SWAP (Student Work Abroad Programme)—your Recognized Organization (RO) who provides support in their offices, virtually, and 24/7 for emergencies.
- Attend their orientation even as a returning participant. Their services benefit everyone.
- Once you are signed up for our program and attain your Work Permit, your InterExchange coordinator will provide SWAP’s contact information and a handbook.
- Throughout the process: CBSA website for current border information
Ready to go? Download this checklist.
Use the printable checklist to below stay organized, and contact your InterExchange coordinator or SWAP with any questions. Let’s get you across that border and into the Great White North!
Quick Reference Checklist [Print PDF]
At the Border:
- Tell the officer you want to “activate a work permit.”
- Present required documents.
- Passport (Valid for at least a year)
- Letter of Introduction (LOI)
- Travel medical insurance proof (printed “Declaration of Insurance” or policy summary)
- Bank statement or banking app showing $2,500 CAD equivalent
- Any supporting documents (RO Letter, police certificate copies or medical exam copies, if applicable to your application)
- Flagpoling exemption information (printed/saved) *only for those reentering Canada
- CHECK PERMIT ACCURACY BEFORE LEAVING (ESPECIALLY EXPIRATION DATE)
After Border Crossing:
- Visit Service Canada to activate SIN (Find your nearest Service Canada office) or for those currently with a SIN, bring your work permit to reflect new SIN expiry date.
- Connect with SWAP services.
Contact Information for Real-Time Support:
- CBSA Border Information Service: 1-800-461-9999 for general border questions
- After-Hours Support: Your InterExchange Contact will provide this to individual program participants upon successful completion of your IEC application.
- U.S. Consulate in Canada: Keep contact information handy for any consular services if needed
Important Contact Information:
- Canadian employer’s contact information ______________________________
- Accommodation address__________________________________________
- Service Canada office location______________________________________
- Nearest Embassy/Consulate contact info_______________________________