These policies are valid for all participants who are citizens of the United States and who created an application after May 14, 2018. If you started your application on or before this date, please see our former policy.
- Au Pair and Teach English - excludes Au Pair Netherlands and Teach English Thailand
- Au Pair Netherlands
- Teach English Thailand
- Work & Travel Australia, Ireland, and New Zealand
- Work & Travel Canada
- Learn Spanish
Au Pair and Teach English programs
(excludes Au Pair Netherlands and Teach English Thailand)
Your initial $95 payment will be applied to the program fee. This is non-refundable, except in the unlikely event that we are unable to offer you a placement on the program (in this case you will receive a refund). The remainder of the program fee will be due upon confirmation of your placement. If you cancel after your placement has been confirmed, you will receive a refund minus $95.
Au Pair Netherlands
Your $40 payment represents the full program fee. This is non-refundable, except in the unlikely event that we are unable to offer you a placement on the program (in this case you will receive a refund).
Teach English Thailand
If your application is accepted, you will be asked to pay 50 percent of your program fee. As soon as this partial payment is received we will begin working on your placement. This partial payment is non-refundable, except in the unlikely event that we are unable to place you on the program (in this case you will receive a refund). The remainder of the program fee will be due upon confirmation of your school placement. If you cancel after your placement is confirmed and prior to the program start date, 50 percent of your program fee will be refunded. No portion of program fees will be refunded after the program begins.
Work & Travel Australia, Ireland, and New Zealand
Your initial $95 payment will be applied to the program fee. This partial payment is non-refundable, except in the unlikely event that we are unable to accept your application. The remainder of the program fee will be due upon confirmation of your booking. If you cancel more than 14 days before your program start date, you will receive a refund minus $95. No refunds will be given for cancellation 14 days or less prior to your program start date.
Work & Travel Canada
For the standard Work & Travel Canada program your $495 payment represents the full program fee. This is non-refundable, except in the unlikely event that we are unable to accept your application.
For the Work & Travel Canada - Young Professional program your $795 payment represents the full program fee. Once we've sent you your R.O. letter, this is non-refundable. If you cancel prior to receiving an R.O. letter, this is refundable minus a $95 cancellation fee. If we are unable to accept your application you will receive a refund of the full program fee.
Learn Spanish programs
Your initial $95 payment will be applied to the program fee. This is non-refundable, except in the unlikely event that we are unable to accept your application. The remainder of the program fee will be due upon confirmation of your booking. If you cancel after your program has been confirmed, you will receive a refund, minus $95.
