Payment and Refund Policies


For Learn Spanish, Teach English in Costa Rica and any other program booked directly through a program provider, please refer to the provider’s payment and cancellation terms.


Au Pair and Teach English programs

(excludes Au Pair Netherlands)

Your initial $250 payment will be applied to the program fee. This is non-refundable, except in the unlikely event that we are unable to offer you a placement on the program (in this case you will receive a refund). The remainder of the program fee will be due upon confirmation of your placement. If you cancel after your placement is confirmed and prior to program start date, you will receive a refund minus $250. No portion of program fees will be refunded after the program begins. No portion of program fees will be refunded should your program end earlier than anticipated.

Au Pair Netherlands

Your $35 payment represents the full program fee. This is non-refundable, except in the unlikely event that we are unable to offer you a placement on the program (in this case you will receive a refund). No portion of program fees will be refunded should your program end earlier than anticipated.

Work & Travel Australia and New Zealand

Your program fee will be due once we receive your flight itinerary with a confirmed arrival date, so that we can finalize your program confirmation. If you cancel more than 14 days before your program start date, you will receive a refund minus $95. No refunds will be given for cancellation 14 days or less prior to your program start date. No portion of program fees will be refunded should your program end earlier than anticipated.

Work & Travel Canada

Your $795 payment represents the full program fee. Once we’ve sent you your R.O. letter, this is non-refundable. If you cancel prior to receiving an R.O. letter, this is refundable minus a $95 cancellation fee. If we are unable to accept your application you will receive a refund of the full program fee. No portion of program fees will be refunded should your program end earlier than anticipated.

Learn about Trip Cancellation Insurance



U.S. Department of State-Designated J-1 Visa Sponsor
Alliance for International Exchange
The International Coalition for Global Education and Exchange
European-American Chamber of Commerce New York
Global Ties U.S.
International Au Pair Association
WYSE Travel Confederation