IEC Health Insurance
Note: This information applies to Work & Travel USA participants whose insurance is arranged by IEC (International Exchange Center). Other Work & Travel USA participants should click here to review insurance details.
- This information applies to Work & Travel USA participants whose insurance is arranged by IEC.
- The name of your insurance company is IMG.
- You are insured during your program dates (your DS-2019 dates). InterExchange highly recommends purchasing coverage for your travel period.
- Need to extend your coverage period? Contact IEC, the InterExchange representative in your home country.
- What is a deductible? This is the amount you must pay before the insurance company will start to cover the costs.
How to Use Your Insurance
Before you leave for the U.S.
- Read your insurance brochure
- Print your insurance ID card
Using your insurance while in the U.S.
1. Find a medical provider in the UnitedHealthcare (UHC) network:
Online; OR Call the insurance company or InterExchange
Tip: You can also visit a local walk-in clinic or an urgent care center
2. Make an appointment
3. Show your ID card at the doctor’s office
4. Pay your deductible ($200)
5. Ask the doctor’s office to send your medical bills to the insurance company
6. Fill out a Proof of Loss Form and send it to [email protected]
IMPORTANT! You have 90 days from the date of service to submit the Proof of Loss Form to the insurance company. If you submit it late, your claims will be denied and you will be responsible for paying your medical bills.
In an Emergency
Call 911 or visit an Emergency Room (ER) at your local hospital. Your deductible for visiting the ER when you are not admitted to the hospital is $300. Use of the ER in case of an injury will not be subject to the deductible.
Prescription Medication
Pay for your prescription medication and submit a copy of your payment receipt with a completed Proof of Loss Form to [email protected] to get reimbursed. Use your Discount Drug Card to save money!
Making an Appointment With the Doctor Over the Phone
Hello, my name is <Your Name>. I am calling to make an appointment with Doctor <Name of the Doctor>. I have an American insurance plan provided by IMG. My insurance uses the UnitedHealthcare (UHC) provider network and this doctor is listed as in-network. When is the next available appointment for new patients?
Important Contacts
International Medical Group, Inc.
Medical & Travel Assistance:
USA Toll Free (855) 731-9445
USA Direct +1 (317) 927-6806
[email protected]
International Medical Group, Inc.
Claims Department
P.O. Box 9162
Farmington Hills, MI 48333-9162
InterExchange
1.800.621.1202 (toll-free) or 917.873.5877 (emergency after business hours)
Need more information?
Visit Work & Travel USA Insurance and www.envisageglobalinsurance.com/student-zone/iec/index.php.
